Skip to main content

Disappointing experience with UberEats

I enjoy staying at home (too much at times), and once in a while, more often than I care to admit, I am too lazy to cook for myself or even to go out to eat. So, I've become rather a fan of food delivery. And in Madrid, there are many services to choose from.

Usually, I use the Deliveroo app on my phone for instant gratification for my cravings. But I saw that Uber had launched one too, called UberEats, so I downloaded it and after a few days, I decided to use it.

The app was easy enough to use, with a lot of options to choose from, so I placed an order for some pasta from an Italian restaurant. The app said that it would take around 35 minutes to deliver my order, so I eagerly awaited my lunch.

When the estimated time was almost up, I checked the app to track my food. It said that the driver was on the way, and that my order was about to arrive. Then the app said that my food had arrived. Well, not to my knowledge it hadn't.

I tried to call the driver, but the call wouldn't go through. I also sent a text message to ask where s/he was but got no reply. The app then asked me what I thought of the food and the delivery service. I then replied that I had not received it.

At this point, with an unsatisfied craving and growing hunger to deal with, what's a girl to do but use another service to have food delivered, right? So I used good ol' Deliveroo to order some Thai food as I'd lost my appetite for Italian at that point.

A week later, I got an email from UberEats saying that they would refund my money as my food didn't arrive. I appreciated the gesture, but I'm probably not going to try the service again. There are other many applications I can use, many other ways to satisfy my food cravings.

Maybe that experience was a sign that I should be cooking my own food much more often than I do anyway.


Comments

Popular posts from this blog

Lab-as Seafood Restaurant in Dumaguete

The first time I went to Dumaguete City was some six or seven years ago. I went there to go scuba diving in Apo Island, one of the Philippines' best-protected marine sanctuaries. Apo Island is a 30-minute boat ride away from the city. There are two things I remember from that trip. One, diving Apo Island was great, and two, the food in Dumaguete was cheap.

So when my best couple-friends Anjou and Anton invited me to go diving with them in Apo Island over the Holy Week, I didn't hesitate. They never make me feel like a third wheel, so I figured going on this trip would be fun, and not at all awkward. Diving + cheap food... what's not to like?

We stayed at Antulang Resort, which is more than an hour's drive away from Dumaguete (and the airport). We ate most of our meals in Antulang (that's a whole different story), so I didn't really get to eat in the city until it was my last day.

After a couple of days of fantastic dives and a day of just bumming around in the re…

Gambas al Ajillo with bleach???

I generally like the food in Tapa Tapa in Plaza de los Cubos along Calle Princesa. I've been there several times, usually when I felt like having some tapas with friends. There's a lot of seafood and vegetable options, so even if the portions are quite small, I've been happy enough to go to the place.

One of my favorite things to eat there is their gambas al ajillo, which I've found to be very tasty, with the garlic toasted just right. I always have it whenever I'm there, and it was the same when I went there a few days ago with my friend Albert.


It was the first dish that arrived among several that we ordered, and I dug in as I usually do. I initially thought at first bite that it was a bit salty, but it was Albert who immediately noticed and pointed out that it had a chemical taste and odor, very similar to bleach.

I actually spat it out very unglamorously after I chewed on it some more, then smelled another (unchewed) shrimp. It did have a very strong bleachy sm…